Most smart home products today are not really products. They are the hardware half of a subscription, and the company that sold you the device gets to decide, at any point, what you're allowed to do with it. Lock yourself out of the app because you missed a payment and the deadbolt on your own front door stops responding to your own phone. That is not a hypothetical. It is the standard business model for a huge share of the smart home industry, and most people do not find out about it until the bill lapses.
We build it the other way. When RezSmart installs a system, you buy the equipment and you own it, the same way you own your water heater or your garage door opener. There is no monthly fee required to keep your lights, locks, or cameras working. No subscription tier that unlocks features you already paid for the hardware to do. The system is yours the day it is installed, and it stays yours regardless of what happens to any company's pricing page down the road.
This matters more than it sounds like it should, because ownership changes how a system behaves when things go wrong. A subscription-based device answers to whoever is billing you. An owned system answers to you. If a company decides to raise prices, shut down a product line, or discontinue an app, that is their business decision to make about their business, and it should stay their problem, not become a hole in your front door's security.
None of this means the system can't grow. Financing options may show up down the line for people who want to spread out the upfront cost, and that is a normal way to buy expensive equipment. What will not happen is a required monthly toll standing between you and the house you already paid to have wired.
You would not accept a car that stopped starting if you missed a software payment. A front door deserves the same standard.